Services

What we build, and how far we take it

Four practice areas that overlap on purpose. A single team scopes, designs, builds, deploys and then supports the result — so there is never a gap between the people who promised it and the people who maintain it.

Book a discovery call How engagements run

01 — Service

Custom Software Development

Off-the-shelf software makes you bend your process to fit the tool. We build the other way round: web platforms, internal systems, integrations and APIs shaped around the way your business already runs — then hardened, documented and handed over properly.

Replace spreadsheets and manual handoffs with one system of record
Connect the tools you already pay for instead of re-keying data between them
Own the source code, the documentation and the deployment pipeline outright

Full custom software development detail

Product discovery

A short, paid discovery sprint that turns a rough brief into a scoped build plan, a clickable prototype and a fixed cost — before anyone writes production code.

Web applications

Dashboards, portals, booking systems, marketplaces and back-office tools built on a modern stack that your next developer will recognise on day one.

Systems integration

APIs and middleware that tie together ERPs, payment rails, M-Pesa, SMS gateways, accounting packages and whatever else is already in the building.

Modernisation

Careful, incremental rewrites of legacy systems — strangler-fig style, so the business keeps running while the old code retires.

Typical stack

TypeScript
Next.js
Node.js
Python
PostgreSQL
Go

02 — Service

Mobile App Development

A mobile app that only works on a flagship phone with full bars is a demo, not a product. We build for the devices and networks your customers actually have: offline-tolerant, light on data, fast on mid-range Android, and integrated with the payment methods people already use.

One codebase shipping to both Google Play and the App Store
Works through patchy coverage — queues actions and syncs when signal returns
M-Pesa, card and USSD payment flows wired in and tested end to end

Full mobile app development detail

Cross-platform builds

React Native and Flutter apps that share one codebase across Android and iOS without feeling like a website in a wrapper.

Offline-first architecture

Local-first data with conflict-aware sync, so field teams and customers keep working through dead zones and pick up cleanly when they reconnect.

Payments & USSD

M-Pesa Daraja, card processing and USSD fallbacks, implemented with the reconciliation and audit trail finance will ask for later.

Release engineering

Store listings, staged rollouts, crash reporting and over-the-air updates — the unglamorous part that decides whether version two ever ships.

Typical stack

React Native
Flutter
Kotlin
Swift
M-Pesa Daraja

03 — Service

AI & Data Solutions

Most AI projects fail because nobody agreed what success looked like. We start from a task that is currently expensive, slow or error-prone, measure how it performs today, then build the smallest thing that beats that number — and show you the evidence.

Document, claims and onboarding workflows that run in minutes instead of days
Answers drawn from your own documents, with citations back to the source
Dashboards that tell you what changed this week and why, not just what happened

Full ai & data solutions detail

Applied AI

Document understanding, classification, extraction and retrieval-augmented assistants grounded in your own content — with evaluations, not vibes.

Process automation

The repetitive middle of a workflow handled automatically, with a human kept in the loop exactly where the cost of being wrong is high.

Data platforms

Pipelines, warehouses and modelling that turn scattered operational data into one set of numbers everyone in the meeting agrees on.

Analytics & reporting

Decision-ready dashboards built around the questions your team actually asks, refreshed on a schedule you can rely on.

Typical stack

Python
PostgreSQL
dbt
LLM APIs
Vector search

04 — Service

Cloud & DevOps

Cloud bills grow quietly and outages arrive loudly. We design infrastructure as code, automate the path from commit to production, put real monitoring in front of it, and make sure someone has actually tested the restore — not just the backup.

Deploys that take minutes and can be rolled back without a war room
Cloud spend that matches a forecast instead of surprising finance
A recovery plan that has been rehearsed, with a restore time you can quote

Full cloud & devops detail

Cloud migration

Moving workloads to AWS, Azure or Google Cloud in planned stages, with a rollback at every step and no all-or-nothing weekend cutover.

CI/CD pipelines

Automated build, test and deploy so shipping is routine — plus preview environments, so review happens on a URL rather than a screenshot.

Infrastructure as code

Terraform-defined environments that are reproducible, reviewable in a pull request, and identical from staging to production.

Monitoring & reliability

Logs, metrics, traces and alerts that page a human for real problems and stay quiet otherwise, with runbooks written before they are needed.

Typical stack

AWS
Terraform
Docker
Kubernetes
GitHub Actions

Engagement

How a project actually runs

The same four stages whichever service you start from.

Discover

We sit with the people who will use the thing, map the workflow as it really is, and write down what success will be measured against.

Design

Architecture and interface decided together, as clickable screens you can react to — long before the expensive part begins.

Build

Two-week increments, each ending in something running on a real URL. You see progress continuously, not at a launch party.

Support

Handover with documentation, monitoring and a named engineer — then an agreed response time for as long as you want us around.

Next step

Not sure which of these you need?

Most clients arrive with a problem rather than a service in mind. Describe the problem — we will tell you which of the four it is, or whether you need us at all.

Start a project hello@kenyasoftware.co.ke